Terms of service

Terms of Service

1. Introduction

Welcome to Mindiverse LTD! These Terms of Service (“Terms”) govern your access to and use of our website and services. By using our website and services, you agree to comply with these Terms. Please read them carefully before proceeding.

2. Business Information

Mindiverse LTD
Registered Address:
Mindiverse
124 City Road
London EC1V 2NX
Email: info@mindiverse.co.uk
Business Registration Number: 15950029

3. Products and Services

We offer various products and services related to learning, mindfulness, and education, including but not limited to online resources, stationery, and print-on-demand items. All product descriptions, prices, and availability are subject to change without notice.

4. Orders and Processing

All orders placed through our website are subject to acceptance and availability. We strive to process all orders within 3-5 business days. Processing time refers to the time it takes to prepare your order for shipping, and does not include shipping time.

5. Payment Terms

Payments must be made at the time of purchase through the methods provided on our website. We accept all major credit cards, debit cards, and other payment methods as indicated at checkout.

6. Shipping and Delivery

We ship to various locations, including the UK and international destinations. Shipping times and costs will vary depending on your location and the shipping method selected. Please note that we are not responsible for delays caused by the shipping carrier.

7. Returns and Refunds

Due to the nature of our products, particularly print-on-demand items, we do not accept returns for certain products. For more detailed information on returns, please refer to our Returns & Refund Policy.
Refunds are only provided for faulty or damaged items upon receipt of proof of the damage or defect.

8. Intellectual Property Rights

All intellectual property, including trademarks, logos, designs, content, and other materials available on the website, are the property of Mindiverse LTD and are protected by copyright and intellectual property laws. You may not use any of our intellectual property without prior written consent.

9. User-Generated Content

By submitting any content, including but not limited to reviews, comments, and feedback, to our website, you grant Mindiverse LTD a non-exclusive, royalty-free, transferable license to use, modify, distribute, and display such content on our website and related marketing materials. You are solely responsible for the content you post, and we reserve the right to remove any content that violates these Terms or is deemed inappropriate.

10. User Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account or any other security breach. Mindiverse LTD will not be responsible for any losses or damages arising from unauthorized access to your account.

11. Promotions and Discounts

Promotions and discounts are subject to availability and may be discontinued at any time. Specific terms and conditions may apply to each promotion. Please check the details on the relevant promotional page.

12. Limitation of Liability

To the fullest extent permitted by law, Mindiverse LTD will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services.

13. Indemnity

You agree to indemnify, defend, and hold harmless Mindiverse LTD, its employees, directors, agents, and affiliates from and against any claims, losses, liabilities, expenses, or damages arising out of your use of our website, services, or products.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms of Service

Mindiverse LTD reserves the right to update or modify these Terms at any time. Any changes will be posted on this page, and the revised Terms will take effect as soon as they are posted.

16. Contact Us

If you have any questions about these Terms, please contact us at info@mindiverse.co.uk.